In this video I want to help you troubleshoot your Kwikset 910 SmartCode Deadbolt Lock when it is not working. Disassembling the lock is the first step you should take. Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound . This may explain why the kwikset keysmart stops working nor and then. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. Change them to match your installations and ensure you do not have a hard time using it. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is … I went and bought another Kwikset 888 and it worked just fine with Smartthings. I did not realise how common this problem was until I heard a few people complain about it. eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-4','ezslot_6',105,'0','0']));eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-4','ezslot_7',105,'0','1']));While you are holding the assembly of the spring and tumbler body, pick up the finger locking bar and place it onto the locking plate. As it turns out, I had two solutions to my problem. eval(ez_write_tag([[300,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','0']));I work in an urban area where you have to watch out for your security at all times. Press the programme button while pulling them out. Remember, some battery types may wear out too fast. Perform the door handing process in the Installation Guide. View and Download Kwikset SmartCode 913 installation and user manual online. Devices & Integrations. Kwikset SmartCode. Do I have to change/add something to get that? SmartCode 913 locks pdf manual download. They work great with Smartthings (v2) accept one thing… I don’t get a battery level from them. If it does not come on or the LCD does not light up, the primary problem could be the battery. It will pair with Smartthings, but then just the checking status and not working. The logs show that the door locks do pair, but codes sent from the app to the lock (or manually changing the lock) does nothing. Start by disassembling the lock, it is easy and won’t take a lot of your time. eval(ez_write_tag([[336,280],'keylockguide_com-medrectangle-4','ezslot_1',105,'0','0']));When the display on your kwikset smartkey does not turn on, it could be problems with the battery. Ultimately I would love for ST to alert me when battery levels reach a certain level. Your email address will not be published. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). If the clutch is disengaged, it will not function either. www.kwikset.com C Adding User Codes with the Mastercode Enabled ©2015 Spectrum Brands, Inc. Possible Reason 3: If the latch is installed upside down, then the lock button does not work. Lucky for me, I only need to rekey the locks to change the keys. Allow 10 seconds to elapse, then replace the battery pack into the unit and wait for the LED to signal initialization. references. Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. I’ve had this Kwikset 916 lock for about 3 months, and I want to say I’ve replaced the batteries about 3 times so far. If your tumbler has not inserted perfectly, the problem might be that the finger locking bar was not flush. Safely store the finger lock and check ball security once you have removed them. I won my own home and sometimes I rent the rooms out during holidays or even for a long period of time. Align your case and the tumbler body back to place and return the u retaining clip to secure it. Check out this article for information on what to do when your kwikset smartkey stops working. Watch out for the check ball and ensure it is secure on one end and the finger lock is on the opposite before you completely slide it out. 4.0 out of 5 stars First one was defective - How to tell. The most probable cause is the wrapped door. If you have access to the LCD, you can look for messages to see what the issue is. Usually, the lock will stop working or work in a reverse way when you do not have everything installed correctly. Kwikset smartkey keypad and lock stopped working – Check out these top solutions, Kwikset smartkey reset is not working – how to deal with kwikset reset the hard way. 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